The federal government recently revised its nursing home ranking system to offer fairer nursing home quality evaluations for families to consider (see http://www.modwill.com/blog/1-3-of-nursing-home-industry-rocked-by-scoring-system-reform for more details). However, it has been argued by many that the new system, while improved, is not comprehensive enough. Specifically, individuals are calling for consumer input in nursing home ratings.
Nursing home placement decisions are significant choices for families, and who better to rate a nursing home than the residents themselves? Currently, consumer reviews for nursing homes are available, but their validity is questionable at best. The reviews are offered on bias, un-monitored sites that anyone can post on. Nursing homes have long had a reputation for mistreat and abuse, and thus, the available consumer reviews could be forged attempts to alleviate the bad reputation they hold.
John Hale, an author for the Des Moines Register, offered a convincing solution: making consumer surveys mandatory and administered through objective third parties, such as the federal government. Mr. Hale argues that with this strategy, families could make nursing home placement decisions more confidently.
To read the full article, visit: www.desmoineregister.com/story/opinion/abetteriowa/2015/03/31/nursing-home-compare-consumer-input/70717818/